Shipping policy

Order confirmation and dispatch

After placing your order, you’ll receive a confirmation email outlining your order details.

We send our wines through Australia Post and aim to pack and dispatch orders within 48 hours. Delivery times vary depending on your location.

Extreme temperatures

To protect the quality of your wine, we may delay dispatch during periods of extreme heat. If your order is affected, we’ll contact you to let you know.

Receiving your delivery

You must be aged 18 years or over to purchase wine from us. Deliveries must be received and signed for by you or an adult you nominate who is aged 18 years or over. Proof of identity and age may be required.

Under our delivery policy, wine will not be left unattended. If no eligible person is available to receive your order, Australia Post will provide instructions for collection or redelivery, where available.

Delivery problems and our wine guarantee

If your order arrives damaged, something is missing or there’s another problem with your delivery, please contact us so we can put it right.

If you don’t enjoy your wine, let us know. We’ll arrange a replacement or a full refund. This guarantee is in addition to your rights under Australian Consumer Law.

Contact us

For questions about your order or delivery, email info@atzescornerwines.com.au.